Returns & Refunds

Because of the nature of the product, if you are not 100% satisfied with your purchase, you may only seek a refund if the product is returned untouched and in exactly the same condition you received it in, and in its original packaging.

If a refund is authorised then the card processing fee, returns handling, postage and packaging will be deducted.

Please keep the receipt. In the very few instances when delivery has taken place outside a reasonable time period owing to postal matters outside the scope of our control, we are prepared to issue refunds but only on the basis, the product is in the condition as stipulated above.